Refund policy
REFUND POLICY
Last updated: June 27, 2026
At NEFINGI™, every piece is made with intention — for you, specifically. Because our products are made-to-order, we stand behind the quality of every item we create.
Returns
- You have 30 days from the date of delivery to request a return for eligible items.
- Items must be unworn, unwashed, and in original condition.
- Because our products are made-to-order specifically for you, we can only accept returns for items that arrive damaged, defective, or incorrect.
Damaged, Defective, or Incorrect Items If you receive a damaged, defective, or incorrect item:
- Contact us within 30 days at support@nefingi.com with photos.
- We'll arrange a free replacement or full refund.
- You won't need to return the defective item in most cases.
Non-Returnable Items
- Items that have been worn, washed, or altered.
- Items without defects (since they're custom-made for you).
Exchanges
We do not offer direct exchanges. If you need a different size, please request a refund for the defective item and place a new order.
Refunds
- Approved refunds are processed within 5–7 business days.
- Refunds will be issued to your original payment method.
Questions? Contact us at support@nefingi.com. The walk continues — we've got you covered.
Think. Believe. Walk in Purpose. Reign in His Glory. NEFINGI™ — Given to Walk.